Combine and get an extra 10% off.
Over 4,700 delighted customers at Jane London
Hello, I’m Jane. For 41 years, I have poured my heart and soul into selecting and putting together clothing that is made to last a lifetime — not just for a single season. Today, large chains dominate the market, and I am preparing to permanently close the doors of my workshop.
My grandchildren have come to help me during this final chapter — and I owe them the strength to give you this final gift. Thank you from the bottom of my heart for being part of this journey. ❤️
FREQUENTLY ASKED QUESTIONS (FAQ)
Where can I contact you?
Our customer service team remains available to you around the clock during the closure period.
Simply send us an email at info@janelondon.store or leave us a message via our contact page. We will respond within 24 hours.
Will returns continue to be accepted?
Yes, you can return your order within 30 days of receipt, provided the items are unworn, undamaged, and in their original packaging.
As we will soon be closing our studio permanently, we ask that you contact our customer service team before making a return. This allows us to guide you through the return process step by step.
Will there be a subsequent delivery after the sale?
No, this is our biggest clearance sale ever. After 41 years of passion for fashion and high-quality clothing, a new chapter begins for Jane London in 2026.
Once the current stock is sold out, many of these pieces will not be restocked.
Can I still track my order?
Certainly. Once your order has shipped, you will receive a confirmation email containing your tracking number and a tracking link, allowing you to follow your package's progress at any time. Please also check your spam folder.
You can also check your order status at any time via our "Track Order" page by entering your order number and email address.
We want to offer our customers maximum convenience. That's why we always offer free shipping within the UK. Orders placed by 11:00 PM are processed the next day!
At Jane London, you can shop completely risk-free – thanks to our 30-day money-back guarantee.
On our website, you can securely pay with Mastercard, Visa, and Apple Pay. We use advanced security technologies to protect your payment information, so you can shop with complete peace of mind.
Our customer service team is available Monday to Friday from 8:00 AM to 8:30 PM.





